Frequently Asked Questions

How does FollowMee protect my privacy?

We respect your privacy and we take precautions to protect your data.
  • We collect minimal data from you to provide our location tracking service. We collect your FollowMee account data, device information like device ID/name and model, and your geolocation data. We don't collect your phone number or other sensitive information. We don't store your credit card when you purchase your services.

  • We protect your data in your device. The FollowMee mobile app collects location data from your tracked device. Data is encrypted in the device. It remains encrypted while transmitting to the server. It is deleted from your device after transmission completes.

  • We protect your data online. Data access is protected by an account authentication process. Only account holder who knows the account credential can access to your own data in your account. Other users cannot access your data unless you have opted in location sharing, such as a public URL, embedded map, or delegate account.

  • We protect your data offline. Your account and geolocation data are encrypted and stored in our secured servers. Only employee who needs the information to perform a specific job is granted access. The web server and database are hosted with Amazon Web Service (US-EAST) in a secured environment.

  • We don't share your personal information with any other third parties. We don't serve ad on this web site or in the FollowMee mobile app. All out-of-date geolocation data is removed from our database.

  • FollowMee is PCI DSS certified. For users from the European Economic Area or Switzerland, we adhere to the General Data Protection Regulation (GDPR) requirements. For details, see our privacy policy.

Privacy policy

Contact us if you have any questions.
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