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Frequently Asked Questions

Why I have this error message: Location service is denied for this application?

When FollowMee is first started, the iOS device prompts you for permission of using location service for the GPS tracking app. You need to grant the permission, FollowMee relies on device's location service for location tracking. If you don't grant permission, FollowMee will not be able to run normally. To grant permission, you can go to Home -> Settings -> Privacy -> Location Services. Enable "always" for FollowMee.

Location service must be set to "always". Otherwise the app will fail. To alert you when this setting is disabled, enable option "Email me when location service or other critical setting is disabled in tracked device" on your account page.

In current version of iOS, the device asks for this permission again two days after you have started this GPS tracker app. You need to grant this permission again. If this second request is rejected, you can still enable it in the device settings (see above). After that, the iOS device will not prompt again. Please note that this second prompt is an iOS behavior and there is no known method to suppress it.

What iOS settings do I set to allow the app to track in the background?
Does this GPS tracker app continue to run if Background App Refresh is disabled in my iOS device?

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