Frequently Asked Questions

How do I configure the app settings through MDM?

You can use Mobile Device Management (MDM) software to deploy the FollowMee mobile app to your iOS, Android, Windows 10 devices. To use MDM to configure the app setting, you will use the following key-value pair.
  • Key: login_token
  • Data type: string
You can generate your login token on your account page. The login token embeds your account credential. If you need to add additional app settings in your login token, please contact us.

The following uses Intune as an example to show how to add the FollowMee iOS app (Android version has similar procedure) to your MDM and configure the login token. Then we explain a different process for Verizon MDM which uses a ManagedAppConfig.plist file.

For Windows 10, the procedure is quite different. See this link for details.

Add the FollowMee app to MDM
  1. Login to Microsoft Intune dashboard.
  2. In the left side navigation menu, select Apps -> All Apps -> Add.
  3. Search the app in the app store.
  4. Add the assignment.
  5. Review and create the app.

Note: If you want to silently install the FollowMee app without the user's Apple ID, you should configure VPP tokens.

Add the app configuration policy
  1. After login to Intune dashboard, select Apps -> App Configuration Policies. Click the Add button and select "Managed Devices".
  2. Fill in the required information and select the app.
  3. Fill in your login token. You can generate your login token on your account page.
  4. Set the assignment.
  5. Review and create.
Verizon MDM

If you use Verizon MDM to manage your iOS devices. you need to create a file called "ManagedAppConfig.plist" as below.

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "">
<plist version="1.0">

In the MobileIron Admin Portal, navigate to Policies & Configs -> Configurations. On the Configurations page, select Add New -> iOS and OS X -> iOS Only -> Managed App Config. Then add this plist file.

How do I configure the app settings through MDM for the Windows app?
What is login token? Can I have my users to install and set up this GPS tracker app with my FollowMee account, without knowing my account password?

Contact us if you have any questions.
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