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Frequently Asked Questions

How do I enable location service in Android?

Location service is required to enabled in the tracked device. Otherwise, the FollowMee mobile app cannot track. To enable location service, go to Settings -> Location. Enable it and set the mode to "High Accuracy".

To improve indoor position accuracy, check the scanning setting in the location service setting screen.

Make sure that both wifi and blutooth scannning are enabled.

For Android v6.0 or later, you should make sure that location permission is granted for the app. Go to Settings -> Apps -> FollowMee -> Permissions. Make sure that location is enabled.

Location service must be enabled. Otherwise the app will fail. To alert you when this setting is disabled, enable option "Email me when location service or other critical setting is disabled in tracked device" on your account page.

How do I exclude the app from battery optimization in my Android?
What should I do if the map page does not show up-to-date location?
When I install the Android GPS tracker app, why it asks numerous permission requests?

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