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FollowMee Forums >> Phone Specific Discussion >> iPhone >> Updated App to v7.1 with iOS 12.4 and it stops tracking
Updated App to v7.1 with iOS 12.4 and it stops tracking
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daffster78


Newbie

Join Date: 2017-04-15
Posts: 2

Posted: 2019-08-01 02:31:00 PM

Help! I updated the app to the latest version 7.1 (two days ago) with iOS 12.4 and it stopped tracking. I rebooted the phone and checking auto refresh app background is enabled too. Location is enabled too. Please help.
Administrator


Best of the Best


Join Date: 2010-01-27
Posts: 1335

Posted: 2019-08-01 02:49:23 PM

The new version of the iOS app (v7.1) contains a bug that stops the app from working in Europe and Australia. This bug only affect the iOS version of the app and not the Android version. We have found the fix and have submitted the new version (v7.2) to Apple, who should review it at any time now.

If you need the app to track, there is a workaround. Open the iphone settings and adjust the time zone to a region later than GMT. Like set the time zone to US central time (GMT -5:00). The app will track again.

Administrator


Best of the Best


Join Date: 2010-01-27
Posts: 1335

Posted: 2019-08-01 05:39:01 PM

Apple has approved v7.2. You can update to this version now.

daffster78


Newbie

Join Date: 2017-04-15
Posts: 2

Posted: 2019-08-01 07:08:48 PM

Wohhhooo!! Thank you
v7.2 fixed the problem!
You are awesomel!

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