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FollowMee Forums >> Phone Specific Discussion >> iPhone >> How do you know if they turned location off?
How do you know if they turned location off?
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cpatterson


Newbie

Join Date: 2019-01-06
Posts: 6

Posted: 2019-02-21 05:34:13 PM

The app is installed on an iphone and i moniter it on an android. Two days ago it pinged him at the house at 7:23 and he left the next morning at 5:30, it still showed him at home until 1:15 that afternoon. I never saw anything on the map that said location was off??
Administrator


Best of the Best


Join Date: 2010-01-27
Posts: 1336

Posted: 2019-02-21 08:57:04 PM

There are a lot situations that might cause the no update issue:

- The device is turned off completely and therefore the app cannot run.
- Battery is dead and the phone powers off.
- The device does not have internet access to upload the location data to the server.
- The device is in airplane mode.

You should use this guide to help you to trouble shoot.
http://www.followmee.com/troubleshoot.aspx

mteicher


Forum Regular

Join Date: 2014-04-09
Posts: 499

Posted: 2019-02-21 11:44:07 PM

This might work

https://www.followmee.com/Troubleshoot.aspx

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