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Tracking when the device is turned off
Author Topic


Join Date: 2018-08-07
Posts: 1

Posted: 2018-11-15 06:14:33 AM

Is there any way to tell when a tracked device is turned offI
I believe my daughter simply turns off her phone so I can’t track her. Is there a way to tell when her phone is turned off and on?

Forum Superstar

Join Date: 2014-04-09
Posts: 506

Posted: 2018-11-15 06:33:41 PM

You might look into the added service "no update notification".

No Update Notification
If you cannot afford any missing location data, you should sign up for this service. When the app stops updating location for over 24 hours, we send a request to force a location update. If the device does not respond, we will notify you by email. There are situations that you don''t have update. The users might have uninstalled the app, disabled location service; or the device loses internet connection. When this happens, we will email you. If 24 hour is too long for you, contact us and we can adjust it.
$2.99 per device per month. 50% off if prepay for one year

Best of the Best

Join Date: 2010-01-27
Posts: 1368

Posted: 2018-11-15 08:49:48 PM

The default timeout for the no update notification is 24 hours. But we can adjust this timeout number for you. DMG Forums 3.2