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Frequently Asked Questions

What is account level subscription?

When you subscribe our services, you have an option to pay for all devices in your account. Under this option, all devices are covered by the paid services. All new devices added in the future will be automatically enrolled in these services. This option eliminates your burden of maintaining the services on device level, like subscribing for new devices, or transferring from old devices to new ones. When signing up, you specify the estimated number of devices in your account. You should use a bigger number to account for any future new devices. When you add new devices, you should remove old devices from your account page, so that the actual number of devices won't exceed the paid number.

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