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Frequently Asked Questions

General

Q: How this GPS tracker app works?
Q: Does my phone need cellular service to run this GPS tracker app?
Q: Does this GPS tracker app work in a tablet?
Q: How to view the location?
Q: Why the app cannot login to the server?
Q: Can I track multiple smart phones with one account?
Q: What is a Vehicle Tracking Device?
Q: What is Power Saving Mode?
Q: What should I do if the map page does not show up-to-date location?
Q: I replace my device. How can I transfer the license to my new device?

Account

Q: Is the FollowMee account free?
Q: How to delete my account?
Q: What is a delegate account?

Business Use

Q: Can I use this GPS tracker app for business use?
Q: How do I start to use this GPS tracker app for business?
Q: What is login token? Can I have my users to install and set up this GPS tracker app with my FollowMee account, without knowing my account password?
Q: What premium services do you provide?

Security and Privacy

Q: How does FollowMee protect my location data?
Q: How does FollowMee protect my privacy?

Location Sharing

Q: My location data is protected by my credential. How can I share my current location or past tracks?
Q: How can I embed the map of my shared location to my web site?
Q: I use my API key to share my location. Can I regenerate the API key?

iPhone

Q: Why I have this error message: Location service is denied for this application?
Q: How can I make the app invisible?
Q: Will the GPS tracker app restart itself if it is terminated by a user?
Q: Does this GPS tracker app continue to run if Background App Refresh is disabled?
Q: Does this GPS tracker app continue to run if the device is disabled?
Q: I sent the force update notification. Why does this GPS tracker app does not update the map?

Android

Q: When I install the Android GPS tracker app, why it asks numerous permission requests?
Q: I have enabled stealth mode for the Android GPS tracker app but it still shows up in my installed app list of Google Play?

Windows Phone 8

Q: Why I cannot set the track interval less than 30 minutes?
Q: Why this GPS tracker app stops after 2 weeks?

Blackberry

Q: It pops up an APN error when I start this GPS tracker app in my Blackberry.
Q: I already entered an APN in app settings, but this GPS tracker app still cannot start.
Q: When I run this GPS tracker app, the phone repeatedly prompts for security permission.
Q: I have enable Call-In function but the phone does not auto answer the phone call.
Q: I have enable Auto Reboot function but the phone does not reboot automatically. It leaves a message box asking to reboot.
Q: I have enable Stealth Mode. When I dial the special number, this GPS tracker app does not open.
Q: I have enable Stealth Mode but this GPS tracker app still shows up in the application list under device options.

Q: How this GPS tracker app works? [scroll to top]

A: The purpose of this GPS tracker app is to record locations of your phone and upload to our server. Once you have registered an account and entered the credentials to the app, the app will be running quietly in the background. There will be no user interaction involved. As location is recorded, it is uploaded to our server. You can view the locations on the map of this web site. You can view the current location as well as past locations.

Therefore, if your kid or your other family members have a compatible phone, you can monitor (or even spy) their locations by installing this GPS tracker app to their phones. This works best if your teenager children have just started to drive. You can either install the app to their phones, or place a dedicated phone in the car. In the latter case, it is more cost efficient to use an older smart phone (see details here). Now your children won't be able to lie about their whereabouts.


Q: Does my phone need cellular service to run this GPS tracker app? [scroll to top]

A: No, you don't have to. If your phone has WiFi and you don't need the real time upload of your location. You can run this GPS tracker app as WiFi-Only mode. In this mode, this GPS tracker app records location per your configured interval and saves them in the phone memory. When the phone has a WiFi connection, it then uploads the data to the server. Running the WiFi-Only tracker is no different from running the regular tracker. Just note that when you first start this GPS tracker app, you need to turn on WiFi so that the app can check in to the server. After that, WiFi connection is not required for the app to run (but does needs WiFi connection to upload data). A full-time Vehicle Tracking Device can run in WiFi-Only mode. For details, see how to set up a WiFi-Only Vehicle Tracking Device.

Please note that the WiFi-Only mode does not work well with Windows Phone 8 or Windows 8 RT devices. The Windows platform has a limitation (in additions to this other limitation). This GPS tracker app cannot wake up periodically to report location if the device is not connected. In other words, there is no tracking when the device is not connected.

If you need to monitor location real time, then cellular service is required. Cellular service enables this GPS tracker app to upload location as soon as it is recorded.


Q: Does this GPS tracker app work in a tablet? [scroll to top]

A: Yes, this GPS tracker app works in iPad, or an Android tablet. Some tablets, like iPad WiFi, don't have built-in GPS chip. In this case, only network location is recorded. If the tablet has cellular service, the app will run just like in a regular smart phone. If the tablet has only WiFi but no cellular service, the app will run in WiFi-Only mode.


Q: How to view the location? [scroll to top]

A: Current and past location can be viewed in a desktop browser or a mobile browser through our web site (http://www.FollowMee.com). Got to the Map page. If you have more than one phones in your account, you need to select a phone first before viewing its location. You can view map of current location and past location. You can generate a public URL for your current or past locations to share with other people. You can also export them to a file of Google Earth format.


Q: Why this GPS tracker app cannot login to the server? [scroll to top]

A: You receive login error message when you press the Start button in the FollowMee GPS tracker app. First make sure that you have registered an account with us. Then make sure that your user name and password are entered correctly. Occasionally, the login process fails because it cannot connect to the server. In this case, you just need to try again later.


Q: Can I track multiple smart phones with one account? [scroll to top]

A: Yes. You can track multiple phones (including different phone makes) with just one user account. When you install FollowMee GPS tracker app to these phones, enter the same user name and password to each phone. FollowMee can differentiate each device. When you view the map page, you will see your phone list. Just select the phone that you want to monitor. Or you can click "All" link to view the current location of all your phones. If your device name is not descriptive enough, You can rename it in your account page in a desktop browser.


Q: What is a Vehicle Tracking Device? [scroll to top]

A: Vehicle Tracking Device is a feature for the GPS tracker app. When enabled, it turns your phone to a dedicated vehicle tracker. The GPS tracker app tracks only when the vehicle is driven. When the car is parked, the GPS tracker falls into standby mode. In this way, you won't miss a single location when the car is moving. And you won't waste the phone battery when the car is stopped. To do it, you need a phone and a car charger. Install the GPS tracker app to the phone and place the phone in the vehicle. Keep the phone plugged-in to the car power outlet. When the set up is done, you leave the phone in the car with the charger attached. When the car is started and driven, the charger powers the phone and the GPS tracker app wakes up to start tracking the car location*. The battery is also being charged to keep the battery level full. When the car is stopped and parked, the charger stops powering the phone. The GPS tracker app enters into standby mode and tracking is stopped. In this standby mode, battery usage is kept to its minimal. It remains in standby until the car is driven again.

Please note that for some vehicles, the power outlet remains powered even when the vehicle is parked. In this case, this GPS tracker app will remain tracking.

Currently, this feature is available in iOS, Android and Blackberry (Classic Blackberry and not Blackberry 10 devices). It is available only in the Deluxe Edition.

* The app in iOS devices cannot wake up immediately. It will wake up several minutes later and sometimes the delay would be up to ten minutes.


Q: What is Power Saving Mode? [scroll to top]

A: The GPS tracker app relies on GPS for positioning and GPS consumes a lot of battery power. Power Saving Mode is a setting to minimize GPS usage and therefore save battery power. When track interval is due, this GPS tracker app uses cell tower switch to detect if the device is still at the same place. If there is NO cell tower switch, the previously obtained location is considered current location and the app will not turn on GPS. If there is cell tower switch, the app will turn on GPS for a more accurate location scan.
  • High setting (app default value) ensures the most power saving. It does not turn on GPS until there are two or more cell tower switches. This setting is perfect for driving great distance (5 miles or more). While High setting conserves battery, it might be less sensitive to detect new location. If you find out that FollowMee often fails to track new locations, you should adjust this setting lower.
  • Medium setting has modest power saving. It does not turn on GPS until there is one cell tower switch. This setting is good for driving moderate distance (5 miles or less)
  • Low setting always turns on GPS at track interval. Because it does not minimize GPS use, you should increase track interval or decrease GPS timeout to conserve battery. This setting is good for tracking small distance, like hiking, running, or cycling


Q: What should I do if the map page does not show up-to-date location? [scroll to top]

A: See trouble shooting for the GPS tracker app.


Q: I replace my device. How can I transfer the license to my new device? [scroll to top]

A: If you purchase this GPS tracker app for your iOS device in Apple app store, Apple allows you to download the same app to your new iOS device for free. If you purchase the license in our web site, or through in-app purchase inside the app, you can follow the following procedure to transfer the license.

1. Install the free/trial GPS tracker app in your new device.
2. Uninstall the GPS tracker app in your old device.
3. Remove your old device in your account page. Note that the remove function is not available in the mobile web site.
4. Click the "License Code" link in the top of the account page, and copy the license code.
5. Click the "Account" link and then click "Buy Now" button corresponding to your new device.
6. On the next page, select the edition and paste your license code to the text box. Click "Use Code" button.
7. Go back to your account page to verify that your new device is in the correct edition.

Please note that you can only transfer license within the same mobile platform. License is not transferable across different mobile platform. Each license can only be transferred three times at most.


Q: Is the FollowMee account free? [scroll to top]

A: Yes, the FollowMee account is free. You can run the free tracker app and use this service for free. For comparison of different editions, see this edition comparison page.


Q: How to delete my account? [scroll to top]

A: Uninstall the tracker app from your device. Login to your account page and delete any devices from this page. If you subscribed any monthly or annual subscription, you need to cancel it in your Paypal account. Your location data will be deleted in 7 days. Account without activity will be deleted automatically after 6 months.


Q: What is a delegate account? [scroll to top]

A: By adding other FollowMee user as your delegate account, you allow them to view your device location without having to expose your account credential. This is different from location sharing, where all users can view your shared location. Only a limited set of users can view your location. You can add or remove delegate account in you account page. The delegating user, after logging in to his map page, has the option to view devices of the delegated account.

Business users can delegate the main account to a view-only account, where the view-only personnel cannot set up devices, or modify information with the main account. If you have several accounts, you can delegate each account to an admin account, who can view device location from all delegated accounts.

Even though delegate account enables location sharing with limited users, you should use the same account if you have multiple devices to track.


Q: Can I use this GPS tracker app for business use? [scroll to top]

A: Yes, you can use this GPS tracker app and service provided in this web site for your business. But we ask that you purchase the Deluxe Edition for each device. You can monitor all your devices in one account. If you need volume license, visit the app page. For other questions, please feel free to contact us.


Q: How do I start to use this GPS tracker app for business? [scroll to top]

A: This is the steps for using the GPS tracker for your business.

1. If you don't have FollowMee account, register your account in the login page.
2. Install the GPS tracker app to your target devices. You can download the app in the app page.
3. Set up the app with your FollowMee account. You can use one account for multiple devices.
4. If you need your users to install the app themselves and you don't want to disclose your account info, use a login token.
5. Adjust additional app settings, like track interval, forced update interval etc.
6. Once the app is running in your target devices, you can monitor them in you map page.
7. Purchase the license in your account page. If you need volume license, visit the app page.
8. If needed, subscribe to these premium services, or the longer history retention.


Q: What is login token? Can I have my users to install and set up this GPS tracker app with my FollowMee account, without knowing my account password? [scroll to top]

A: To set up the GPS tracker app, it requires your account user name and password. If you need your users to install and set up the GPS tracker app in their devices and you cannot disclose your account info, the Login Token is your solution. This is a 12-character long string that linked to your account info. When your users enter it to the GPS tracker app setting, it sets up the app with your account user name and password. In this way, your users can set up the GPS tracker app without knowing your account password.

Login token can be entered in the app settings. Open the tracker app and open the settings screen. Scroll down to the bottom of the screen and select Login Token.

Please note that Login Token is not available to the GPS tracker app for Blackberry (both classic and Blackberry 10).


Q: What premium services do you provide? [scroll to top]

A: Currently the following premium services are provided. These are paid subscription and you can request a free trial in your account page.
  • Web Service API - Web Service API feeds location data to your own application or web page. It returns data in JSON or KML format. The API functions include current location, location history for your devices. With this API service, it is possible to share location of multiple devices, or embed map of your live location in your web site.
  • Convert Coordinates to Address - Subscribe to this service if you want to include physical address in the data download. The reverse geocoding provider is OpenStreetMap and the address might not include street number.
  • Auto Refresh Map - this service allows the map page to auto refresh current location of your target devices. You just set an interval and watch the map refresh itself automatically. Better yet, you can auto refresh the all-device view if you subscribe this service on account level.
  • Email Report - We will send you the raw location data (csv format) daily or weekly. This service will release yourself from downloading the data manually. Specify your email address and report frequency on the next screen. For daily report, previous day's data is emailed to you at 6:00 am (your local time) everyday. For weekly report, previous week's data (Sunday through Saturday) is emailed at 6:00 am every Sunday. If you need custom report, contact us and we can set it up for a small one-time fee
  • KML Overlay - This allows you to overlay your custom KML layer to the breadcrumbs in the map page. It visually integrates your actual breadcrumbs with your planned route, or other layout of interest. The overlay function accepts an URL for a KML or KMZ file. You need to host your KML/KMZ file in the cloud, or other network accessible location.
  • Download All Device Data - This allows you to download data for all devices in your account at one time. Just click the all device view and click the download button to download all your data. This service saves your time if you have a lot of devices. Without this service, you can only download data one device at a time.

Q: How does FollowMee protect my location data? [scroll to top]

A: In your cell phone, your location data is encrypted when saving and uploading to the FollowMee server. When your cell phone has new location, it is encrypted when cached in the cell phone while waiting for uploading. It remains encrypted during the uploading process. Your data will never leave your cell phone in the clear format. Therefore your data is protected from man-in-middle attack.

Your password is protected in your cell phone. The clear password in the setting file is encrypted as soon as you start the FollowMee service. Your password is also protected in our servers. Before they are stored in our database in an encrypted format. Therefore your data is protected from identity theft.


Q: How does FollowMee protect my privacy? [scroll to top]

A: Your account information and location data are stored in our servers securely. We don't share your information with any other 3rd parties. All out-of-date location data are deleted permanently. The access to your location data is protected by an authentication process. Only you can view your location data. Your location is not shared in the internet. Other users cannot access your location data without your user name/password unless you have used the Share My Location function.


Q: My location data is protected by my credential. How can I share my current location or past tracks? [scroll to top]

A: Your uploaded location data is protected by your credential, meaning that only you who know the User Name and Password can view your location. However, you can share your location by generating a public URL. Other users can navigate to this URL to access your location without logging in. Or you can embed this shared map in your own web site. You can share the following 2 types of locations:
  • Dynamic Current Location (live) - The location referenced by this URL is a live location. Be aware that your privacy might be at risk for this type of sharing.
  • Static Past Tracks - The location referenced by this URL is a static past tracks.
To share your location, simply go to the map page (not available in mobile site) and click on the Share My Location button. Follow the steps on the page to generate the public URL and the embedded map. Later, you can view or remove your shared location in the Account page (not available in mobile site).

You can adjust the zoom level in your public URL if the shared map opens with a undesired zoom. Simply append "&z=YOUR_NUMBER" (without the quote) to the end of the public URL. Zoom level is between 0 (the lowest zoom level, in which the entire world can be seen on one map) to 21+ (down to individual buildings). If you want to change the zoom level of your embedded map, see the following FAQ.


Q: How can I embed the map of my shared location to my web site? [scroll to top]

A: Regular users can only embed static location. Before you can embed your map, you need to have shared location. Please go over the previous topic on how to share your location.

Go to the Account page (not available in mobile site). In the sharing static past tracks table, click on "Details" in the Shared Location column. Follow the instruction to embed the map.

If you are Web Service API subscriber, you can embed both dynamic (live) location and static location in your web page. You can access the Share My Location button in the map page (not available in mobile site) and the account page (not available in mobile site). Then follow the instruction to embed the map.

While regular user can only share location of one device, Web Service API subscriber can share location of multiple devices. You can select one or more covered devices. If you subscribe the API on an account level, you can share location of all devices from your account.


Q: I use my API key to share my location. Can I regenerate the API key? [scroll to top]

A: Yes, you can regenerate your API key in your subscribed premium service page. When this is done, your existing API key becomes invalid and a new API key is generated. Any public URL or embedded map that uses your old API key will stop working immediately. Regenerate your key immediately if your API key has been compromised.


Q: Why I have this error message: Location service is denied for this application? [scroll to top]

A: When FollowMee is first started, the iPhone prompts you for permission of using location service for the GPS tracker app. You should grant the permission, FollowMee relies on iPhone's location service for location tracking. If you don't grant permission, FollowMee will not be able to run normally. To grant permission, you can go to Home -> Settings -> Privacy -> Location Services. There, you can enable location service for FollowMee.


Q: How can I make the app invisible? [scroll to top]

A: Currently, there is no way to hide this GPS tracker app icon on the iPhone screen. But there are ways to make it less noticeable. One way is to move the icon in a folder. Follow these steps:

1. Touch and hold the icon until all the icons begin to wiggle.
2. Drag the icon into a second icon.
3. The iPhone creates the folder and 2 icons inside.
4. Press the Home button to save the changes.

In additions, you can hide the app icon in the app switcher. If you force terminate the GPS tracker app (double click the home button and slide up the app), the GPS tracker app will automatically restart itself after the tracked device has a significant location change. For more details, see Q: Will the GPS tracker app restart itself if it is terminated by a user? When this happens, the GPS tracker app icon does not show up in the app switcher. This creates an illusion that this GPS tracker app is not running


Q: Will the GPS tracker app restart itself if it is terminated by a user? [scroll to top]

A: Yes. If a user kills the GPS tracker app in an iOS device (double click the home button and slide up the GPS tracker app), the app will restart itself after the tracked device has cellular tower change. This process might take several minutes if the device is moving and more likely to link to a different cell tower along the way. The restart process might take hours or longer if the device is stationary. This function is available in iOS version 5, 6, 7.1, and 8 while it is not available in iOS version 7.0.


Q: Does this GPS tracker app continue to run if Background App Refresh is disabled? [scroll to top]

A: Yes. However, you should have this setting enabled to ensure reliable tracking. To enable this setting, go to Home -> Settings -> General -> Background App Refresh. Please note that in iOS 8, this tracker app is not in the background app list. In this case, you just need to turn on Background App Refresh.

When Background App Refresh is disabled, this GPS tracker app is running under the following limitations:
  • The app cannot restart itself if it is forced terminated
  • The app cannot run with track interval less than 10 minutes
  • The app will have much less time to obtain GPS fix, resulting in less accurate location
  • When the device restarts, the app does not restart itself until user unlocks the device screen. If you have this setting enabled, the app can restart itself even before user unlocks the device screen (after a cell tower switch precisely)

Q: Does this GPS tracker app continue to run if the device is disabled? [scroll to top]

A: Yes, this GPS tracker app is designed to run when the device is disabled. If a user (or a thief) tries to unlock the device for too many times, the device is disabled. this GPS tracker app continues to track. If the device is powered off and then powered on, the app can continue to track without the screen being unlocked (Background App Refresh need to be enabled for this feature. See previous FAQ). This design is ideal for recovering your device if it is stolen or lost.


Q: I sent the on-demand update request. Why does this GPS tracker app does not update the map? [scroll to top]

A: On the map page, you can send a on-demand request to the remote GPS tracker app to force a location update. However, this function does not work 100%, especially under the following situations:
  • If this GPS tracker app is forced terminated by a user, it can restart itself and continue tracking. But force update request does not work. You need to reboot the device to make it work. After rebooting, this GPS tracker app will restart itself. Force update request will resume working.
  • For iOS 7 devices, force terminating this GPS tracker app will make on-demand update request non-workable, regardless if the devices are rebooted or not.
  • Notification is disabled for this GPS tracker app in the device settings.
  • Background App Refresh is disabled for this GPS tracker app in the device settings.
  • This GPS tracker app has been stopped by pressing the stop button.

Q: When I install the Android GPS tracker app, why it asks numerous permission requests? [scroll to top]

A: The main function of this GPS tracker app is to record device location and upload to this web site. This app does request numerous permissions and the following lists the details.
DescriptionPurpose
Read your contacts This is to get the device owner's name in order to populate the device name in your account page. The device name is a user friendly way to identify each of your devices in your account. No other contact data is read by this app. (READ_CONTACTS)
Read your own contact card Same as above. Required to bundle with "Read your contacts" permission. (READ_PROFILE)
view Wi-Fi connection This is to get the Wifi MAC address for device identification purpose for devices that do not have cellular capability. (ACCESS_WIFI_STATE)
Modify or delete the contents of your USB storage, read the contents of your USB storage This is to attach log file to the support email. This process requires copying the log file to the external storage before it can be attached to the email message. This app does not access to other data in your USB storage. (WRITE_EXTERNAL_STORAGE)
View network connection This is to check if device is connected to internet when the tracker app starts. Internet connection is required for this app. (ACCESS_NETWORK_STATE)
Precise location This is to get GPS location of the device. (ACCESS_FINE_LOCATION)
Approximate location This is to get WiFi or cellular location of the device. (ACCESS_COARSE_LOCATION)
Full network access This is for uploading location to the server. (INTERNET)
Prevent device from sleeping This is to prevent the device from sleeping when the app is obtaining location. The app sleeps most of the time and only obtain location per your configured track interval. (WAKE_LOCK)
Google Play billing service This is for in-app purchase. (com.android.vending.BILLING)
Receive data from internet This is for on-demand location update function. (com.google.android.c2dm.permission.RECEIVE)


Q: I have enabled stealth mode for the Android GPS tracker app but it still shows up in my installed app list of Google Play? [scroll to top]

A: For easy install of the stealth app, the stealth app shares the same package name as the normal app. Because of this, the FollowMee stealth app might still show up in the installed app list. To fix this problem, go to Google Play, then My Apps, locate FollowMee and uninstall it. Then install this stealth app from the following link.
Download stealth tracker app for Android


Q: Why I cannot set the track interval less than 30 minutes? [scroll to top]

A: All editions of the GPS tracker app for Windows Phone 8, including the paid edition, cannot set the track interval less than 30 minutes. This is limited by the Windows Phone 8 platform. The platform api does not allow the app to wake up in less than 30 minute interval.


Q: Why this GPS tracker app stops after 2 weeks? [scroll to top]

A: This is another Windows Phone 8 limitation. Background app has to be pinned to the start menu, or added to the lock screen (to show quick or detailed status). Otherwise, the OS will kill the app after 2 weeks. The only workaround for this is to open the app manually at least once every 2 weeks.


Q: It pops up an APN error when I start this GPS tracker app in my Blackberry [scroll to top]

A: You need to supply your carrier's APN (Access Point Name). See Carrier APN List. Look up your carrier's APN by country. Then open the app in your phone and press the "Settings" button. Enter it to the APN field and save the change. Press the "Start" button to start tracking.

The app should work now. If still not working, go back to the Settings screen and append "apn=" (no quote) before the APN value. For example, if your carrier's APN is "internet", your entry should look like this: "apn=internet" (no quote).

If you still have error, continue reading the next question.


Q: I already entered an APN in app settings, but this GPS tracker app still cannot start [scroll to top]

A: Go to Options - Advanced Options - TCP to access the TCP screen. Enter APN, User Name, and Password. Look up carrier APN. Please note that once you have saved the setting, you should restart your handset by removing the battery, wait 30 seconds, and replace. Then go back to the TCP screen to verify that your entered values are still showing.

If you have version 6 device, use Options - Device - Advanced System Settings - TCP IP to access the TCP screen. Make sure to check the check box for APN Settings Enabled and APN Authentication Enabled.


Q: When I run this GPS tracker app, the phone repeatedly prompts for security permission [scroll to top]

A: This is a known issue for some of the OS 5.0 devices. This GPS tracker app makes a one-time security permissions request on its startup. However, this request fails in these devices and therefore each time that app needs to do something with the phone, the phone prompts the user for permission. This problem can be fixed by granting all permissions to the app. Go to the phone Options - Applications - FollowMee - Edit Permission. Allow all permissions to the app.


Q: I have enable Call-In function but the phone does not auto answer the phone call. [scroll to top]

A: The app requires input simulation permission for this function but the permission is denied. To grant this permission, go to phone Options - Applications - FollowMee - Edit Permissions. Make sure that Interactions - Input Simulation is allowed. Then pull the battery to reboot the phone.


Q: I have enable Auto Reboot function but the phone does not reboot automatically. It leaves a message box asking to reboot. [scroll to top]

A: The app requires input simulation permission for this function but the permission is denied. To grant this permission, go to phone Options - Applications - FollowMee - Edit Permissions. Make sure that Interactions - Input Simulation is allowed. Then pull the battery to reboot the phone.


Q: I have enable Stealth Mode. When I dial the special number, the app does not open. [scroll to top]

A: The app requires input simulation permission for this function but the permission is denied. To grant this permission, go to phone Options - Applications - FollowMee - Edit Permissions. Make sure that Interactions - Input Simulation is allowed. Then pull the battery to reboot the phone.


Q: I have enable Stealth Mode but this GPS tracker app still shows up in the application list under device options. [scroll to top]

A: When you install an app to your device, the app name appears in the installed application list in your device. Enable Stealth Mode hides the app icon from the device home screen but does not hide it from the application list. You are required to perform the following steps:

1. Uninstall the app from the phone. This will remove the app from the application list
2. Reboot the phone
3. Install the app from this OTA url - http://www.followmee.com/download/followmee_stealth.jad
4. Open the app by pressing the secret code and press yes if the app asks for permission
5. Make sure that the app is running normally


 
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